Cancellation & Refunds
Payment cancellation, withdrawal and refund rules for the Moveary trainer client management subscription.
1. Withdrawal and payment cancellation
You may request payment cancellation and a full refund within seven days of payment if you have not used the paid service at all. Connecting and managing a new client in an additional Moveary slot counts as using the paid service.
2. Early cancellation and refunds
If more than seven days have passed since payment, or you have already used the paid service, the refund is the remaining amount after deducting fees for the days actually used.
You can cancel automatic renewal for the next billing cycle at any time. No additional fees will be charged from the next billing date, and you can continue using the service until the last day of the period already paid for.
3. Refund restrictions
Refunds may be restricted if service access is permanently suspended for reasons attributable to the user, or intentional misuse is confirmed.
4. How to request a refund
Contact the support team below to request a refund or payment cancellation. Include your account email, the purchased plan and the payment date.
- Phone: 010-2783-5824
- Email: [email protected]
5. Refund processing time
The company will begin the cancellation or refund process within three business days of receiving your request. Credit card cancellations may take three to five business days, depending on the card issuer.
Seller: 데브디랩 (DEVDH Labs)
Business registration number: 792-09-03166
Product: Moveary trainer client management subscription